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Choose E-Invoicing Technical Support on the contact page. Describe your business, onboarding stage, and the setup assistance you need. Taxpayer and business configuration instructions require product-team review; confirm availability and requirements with support before proceeding.

Include the invoice reference, exact error code, timestamp and timezone, and whether the invoice is generated, pending, rejected, or in an unknown state. Redact taxpayer and customer information. Ask support to confirm the submission state before retrying to avoid duplicates.

Provide the invoice reference, current status, and the reason a correction is needed. Ask support to confirm the applicable workflow before changing or resubmitting the invoice. Cancellation and correction procedures require product-team review; this resource is not tax advice.

Describe the integration, environment, error code, last successful synchronization, and affected time range. Include sanitized request identifiers, never API keys or tokens. API setup, connectivity, and synchronization procedures require product-team review.

Choose E-Invoicing Technical Support and Urgent on the contact page, or email support@axova.io with E-Invoicing incident in the subject. Describe business impact, affected invoices, start time, and a contact person. A dedicated emergency channel and response-time commitments have not been published. This site does not confirm MoR licensing, certification, or official integration.