Axova support
We’re here to help.
Find the answers you need to keep your business moving.
A little help goes a long way
Let’s work it out together.
Tell us what’s happening and our team will help you find a way forward.
Contact supportFind the right kind of help.
Choose a topic to find practical guidance for your next step.
Getting Started
Your account, your first store, and the essentials.
Store Setup & Management
Build and maintain your digital storefront.
Orders & Payments
Get help with orders and payment questions.
Marketplace Support
Questions about buying and selling on Axova Market.
E-Invoicing & Tax Compliance
Onboarding, invoice issues, and technical assistance.
Account & Security
Access, account recovery, and keeping information safe.
Technical Issues & Integrations
Troubleshoot errors and discuss integrations.
Billing & Subscriptions
Plans, charges, and subscription questions.
E-Invoicing support
Keep your invoices moving.
Get help with onboarding, invoice errors, corrections, integrations, and synchronization.
Explore invoicing resourcesReporting an invoicing issue?
Include the error code, time, invoice reference, and business impact. Choose E-Invoicing Technical Support and mark business-critical incidents as Urgent. Remove sensitive information before sharing.
Contact the support teamNo dedicated emergency channel or response-time commitment is currently published.
Appiiwwan keenya
Appii keetiif gargaarsa argadhu
Appiiwwan afranuu herrega tokkoo fi teessoo deeggarsa tokko qooddatu. Tokkoon tokkoon appii imaammata dhuunfaa, haala tajaajilaa fi fuula haqa herregaa ofii isaatiin walqabata.
Axova
Daldaltootaaf
Suuqii kee ijaari, bulchis: oomishaalee, ajajawwan, kaffaltiiwwan, baasiiwwanii fi gabaasota, Oxa AI si gargaaraa.
Axova POS
Suuqiiwwanii fi qarshii fudhattootaaf
Fuulaan fuula gurguri. Gurgurtaa galmeessi, qarshii yookaan kaardii fudhu, nagahee maxxansi yookaan qoodi, kuusaa kees suuqii toora interneetii keetiin walsimsiisi.
Axova Market
Bitattootaaf
Gabaa Axova irraa bitadhu. Suuqiiwwan naannoo kee ilaali, waan barbaaddu ajajadhu, nagaan kaffali, geejjibas hanga balbala keetti hordofi.
Axova Go
Geessitootaaf
Axova waliin geessi. Hojiiwwan fudhu, iddoo fuudhaatii fi gadhiisaatti qajeeli, walharkaa fuudhinsa mirkaneessi, galii kees hordofi.
Gaaffiiwwan baratamoo
Deebii gaaffiiwwan baay'inaan nu gaafataman
Kan kee as yoo hin jirre, nuuf barreessi. Rakkoo keessatti si dhiisuu irra si dhagahuu filanna.
Seenuu hin dandeenye
Lakkoofsa bilbilaa yookaan imeelii ittiin galmoofte sana fayyadami, meeshaan kees interneetii akka qabu mirkaneeffadhu. Koodiin yoo hin dhufne daqiiqaa tokko eegii haaraa gaafadhu. Ammas seenuu yoo hin dandeenye teessoo herrega irra jiruun nuuf barreessi yookaan lakkoofsa bilbilaa nutti himi; seensa kee siif deebifna.
Ajajni koo eessa jira?
Haala isaa kallattiin ilaaluu fi geessituu kaartaa irratti hordofuuf ajaja sana Axova Market keessatti bani. Erga geessituun ramadamee booda kallattiin fuula ajajaa irraa bilbiluu dandeessa. Ajajni yoo turee, dogoggoree yookaan hin geenye lakkoofsa ajajaa nuuf ergi; nuti suuqii waliin hordofnee furra.
Kaffaltiin hin milkoofne yookaan yeroo lama fudhatame
Kaffaltiin hin milkoofne baay'inaan guyyoota muraasa keessatti baankii keetiin siif deebi'a. Maallaqni herrega kee keessaa bahee ajajni yoo hin mul'anne lakkoofsa ajajaa, hamma isaa fi guyyaa nuuf ergi; kaffaltii sana hordofnee waan siif malu siif deebifna.
Nama akkamittan gabaasa yookaan uggura?
Axova Market keessatti gilgaala kamiyyuu irratti baafata bani, Gabaasi filadhu, yookaan nama gilgaale sana uggurii gilgaala isaa lammata akka hin argine godhi. Gabaasni gara garee to'annoo qabiyyee keenyaa dhaqqaba; sa'aatii 24 keessatti ilaalama. Qabiyyeen seera keenya cabsu ni haqama; warri irra deddeebi'anii cabsan herrega isaanii dhabu.
Karoora, nagahee fi kaffaltii
Karoorri kee, nagaheewwan kee fi mala kaffaltii kee daashboordii Axova keessatti Kaffaltii jalatti argamu. Karoora ol guddisuun battalumatti hojiirra oola, hammaan qixxeeffamees shallagama; gadi buusuun garuu dhuma marsaa kaffaltii keetiitti hojiirra oola. Nagaheen dogoggoraa yoo sitti fakkaate osoo hin kaffalin dura lakkoofsa nagahee nuuf ergi.
Herrega koo akkamittan haqa?
Appii Axova kamiyyuu keessaa herrega kee haquu dandeessa. Qajeelfamni tokkoon tokkoon appii armaan olitti walqabsiifameera. Haquun profaayilii fi odeeffannoo dhuunfaa kee ni balleessa. Galmeewwan seeraan qabachuu qabnu, kan akka nagahee gibiraa, hanga seerri Itoophiyaa ajajutti ni turu.
Nu quunnami
Nama dhugaa waliin haasa'i
Imeeliin garee guutuu bira ga'a, deebii argachuufis karaa saffisaadha. Maal akka ta'e nutti himi; achii booda nuti itti fufna.
Deeggarsaaf barreessi- Dhaabbata
- Solvix Labs PLC · Finfinnee, Itoophiyaa
- Afaanota
- Amaariffaa fi Ingiliffa
Maal akka dabalattu
- Appii itti fayyadamaa turte fi moodeela bilbila keetii.
- Lakkoofsa bilbilaa yookaan imeelii herrega kee irra jiru.
- Yoo jiraate lakkoofsa ajajaa, nagahee yookaan suuqii.
- Suuraa dogoggoraa fi yeroo sana maal hojjechaa akka turte.