Delete Your Account — Axova
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Delete from within the app
Open the Axova app, go to Settings → Security, and tap "Delete account". You can also email us to request deletion.
Request deletion by email
If you cannot access the app, email support@axova.io from the address on your account with the subject "Account deletion request — Axova". We may ask you to verify ownership before processing the request.
What gets deleted
We permanently delete your personal profile data — including your name, contact details, identity documents, and account credentials — within 30 days of a confirmed request.
What we may retain
We may retain limited records where the law requires it — for example, transaction, invoice, and tax records — for the period mandated by applicable financial regulations. Retained records are kept secure and are not used to re-identify you for any other purpose.
Questions
For privacy questions about deletion, contact privacy@axova.io.